Jay Dacey Mortgage Team, Inc. is committed to making our website accessible to everyone, including people with disabilities. We believe that every visitor — regardless of ability — should be able to learn about our loan programs, use our calculators, and apply for a mortgage with dignity and ease. We continually work to improve the usability and accessibility of our digital experience and to conform to recognized accessibility standards.
1. Our Commitment to Accessibility
We are dedicated to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We actively work to increase the accessibility and usability of our website and, in doing so, adhere to many of the available standards and guidelines that help ensure digital content is inclusive.
Accessibility is an ongoing effort. Our team reviews our site regularly, monitors visitor feedback, and works to remediate identified barriers so that our content and tools remain usable for visitors who rely on assistive technologies such as screen readers, voice recognition software, screen magnifiers, and keyboard-only navigation.
2. The UserWay Accessibility Widget
To support visitors with disabilities, our website includes the UserWay accessibility widget. UserWay is a leading assistive technology that provides a range of tools designed to make our site easier to read, navigate, and use. The widget can be opened by selecting the accessibility icon that appears on every page of our site.
Once opened, UserWay provides tools and adjustments that may include:
- Screen reader adjustments, landmarks, and reading guides.
- Keyboard navigation support for visitors who cannot use a mouse.
- Visual adjustments such as larger text, increased contrast, desaturation, and a readable typeface.
- Highlighting of links, headings, buttons, and other focusable elements.
- A “Stop animations” toggle to pause motion and flashing content.
- Content and dictionary tools that can read text aloud and define selected words.
- Options to hide or mute distracting elements and to restructure the page for easier reading.
3. Standards and Conformance
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, developed by the World Wide Web Consortium (W3C) and recognized as an international standard for web accessibility. We also work to comply with the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act, which require federal and federally funded information to be accessible to people with disabilities.
While we aim to conform to these standards, no statement that a website is fully “compliant” can be absolute, and accessibility is not a one-time achievement. We treat accessibility as an ongoing program of testing, remediation, and improvement.
4. How to Use the Accessibility Tools
To use the accessibility tools on our site, select the UserWay accessibility icon displayed on each page. A menu will open with a range of tools and adjustments. You can toggle the options that best meet your needs at any time, and your preferences are remembered during your visit.
If you do not see the accessibility icon or the widget does not appear to be working, please let us know using the contact information below so we can investigate and restore the tool.
5. Measures We Take to Support Accessibility
To support an accessible experience, we:
- Include the UserWay assistive widget on every page of our site.
- Design pages with logical structure, headings, and landmarks so they can be navigated by keyboard and screen reader.
- Provide descriptive alternative text for meaningful images and use accessible labels for forms and interactive controls.
- Work to ensure sufficient color contrast between text and background.
- Avoid relying on color alone to convey information.
- Review new content and features for accessibility before they are published, when possible.
- Regularly review and update this statement and our accessibility practices.
6. Known Limitations and Third-Party Content
Our website may contain links to, or embed, third-party content and tools — including rate-quote widgets, calculators, scheduling tools, and home-value estimators — that we do not control. While we select these partners with care, we cannot guarantee the accessibility of content that is created and maintained by third parties. We encourage you to contact those providers directly if you encounter an accessibility issue with their content.
Some older documents, PDFs, or legacy content may not yet be fully accessible. If you need information from a document that is not accessible to you, please contact us and we will provide the information in a format that meets your needs wherever possible.
7. Compatibility with Browsers and Assistive Technology
Our site is designed to be compatible with the latest versions of widely used browsers and with common assistive technologies, including popular screen readers and screen magnifiers. We test our site on a range of devices, but the experience may vary depending on your browser, device, operating system, and assistive technology combination. If you encounter an issue using a specific combination, please tell us so we can investigate.
8. Feedback and Reporting Accessibility Issues
We welcome your feedback on the accessibility of our website. If you have experienced any difficulty accessing or using any part of our site, or if you have a suggestion for how we could improve, please let us know. Your input helps us identify issues and improve the experience for everyone.
When you report an issue, please describe the problem, the page or feature involved, and the assistive technology (if any) you were using. We take reports seriously and will work to address them as promptly as we can.
9. Accommodation Requests
If you need information from our website or about our loan products provided in an alternative, accessible format, or if you need an accommodation to complete any part of the application or consultation process, please contact us. We will work with you to provide the information or support you need, wherever possible. You may reach us at 651-315-7681 or Jay@JayDacey.com.
10. Equal Housing Opportunity
Jay Dacey Mortgage Team, Inc. is an Equal Housing Lender. We do not discriminate against any applicant on the basis of race, color, religion, national origin, sex, marital status, age, source of income, or any other basis prohibited by applicable law. Our commitment to accessibility and non-discrimination extends to every part of the mortgage experience we provide.
11. Ongoing Efforts
Accessibility is a continuous process rather than a fixed endpoint. We regularly review our website, test with assistive technologies, prioritize remediation of identified barriers, and update our practices as standards and technology evolve. We will update this statement as our accessibility program develops.
12. Changes to This Statement
We may update this Accessibility Statement from time to time to reflect changes in our practices, technology, or applicable law. When we do, we will revise the “last updated” date at the top of this page.
13. Contact Us
If you have questions about this Accessibility Statement, need help using our site, or would like to request an accommodation, please contact us:
- Jay Dacey Mortgage Team, Inc.
- 2862 Middle Street, Little Canada, MN 55117
- Phone: 651-315-7681
- Email: Jay@JayDacey.com
- NMLS ID #1812066
Jay Dacey Mortgage Team, Inc. · NMLS ID #1812066